TERMS OF USE

This terms & conditions agreement sets out how Walter Ltd ("Delhi Grill", "us" or "we") and the company whose hosting the on-line shop ("Wix") is displayed on the website ("Site") and/or mobile application ("Application") which are provided to you by Delhi Grill using Wix on-Line Platform.

Acceptance of Conditions. Ordering with us constitutes your acceptance of these terms and conditions which take effect at the time you first access the site or application. If you do not accept these terms and conditions you must not place an order via the internet or application. You can only access our full menu and order from us from this website or application and therefore all orders are subject to these conditions.

DEFINITIONS & INTERPRETATION

In this Terms and Conditions the following terms shall have the following meanings:

"Account"

means collectively the personal information, Payment Information and credentials used by Users to access Material and/or any communications System on the Web Site and/or Application;

"Content"

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site and/or Application;

"Cookie"

means a small text file placed on your computer by Wix when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyze their browsing habits within the Web Site.

"Data"

means collectively all information that you submit to the Web Site and/or Application. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

"Wix"

means this website (the "Site") and/or Application is owned and operated by Wix. And it is an intellectual and confidentiality property of Wix.

"Delhi Grill"

means the website (the "Site") and/or Application provided by Wix on behalf of Delhi Grill;

"Service"

means collectively any online facilities, tools, services or information that Dhaba Box makes available through the Web Site and/or Application either now or in the future;

"System"

means any online communications infrastructure that Delhi Grill makes available through the Web Site and/or Application either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

"User"/"Users"

means any third party that accesses the Web Site and/or Application and is not employed by Delhi Grill or Wix and acting in the course of their employment. A third party who accesses services from Delhi Grill or Wix or just visit the Website or Application for any type of information.

"Web Site"

means the website that you are currently using (Site).

"Application"

means the iOS and/or Android ordering application which are provided by Wix on behalf of Delhi Grill.

"Stripe"

means the iOS and/or Android online payment transactions which are provided by Stripe on behalf of Delhi Grill.  

PRIVACY POLICY

TERMS & CONDITIONS

 

(1) Access to our Site is free of charge.

 

(2) It is your responsibility to make any and all arrangements necessary in order to access our Site.

 

(3) Access to our Site is provided “as is” and on an “as available” basis. We may alter, suspend, or discontinue our Site (or any part of it) at any time and without notice. Subject to the remainder of these Terms of Use. We will not be liable to you in any way if our Site (or any part of it) is unavailable at any time and for any period.

 

(4) Refund and Cancellation. Should you wish to cancel your order, please contact us within 5 minutes of placing your order. Refund can take between 5-10 days to reach bank account. Subject to t&c's.

 

(5) Allergies. We cannot guarantee that any of our foods are free from nuts or nut derivatives. We cannot guarantee that our food will be free from any other ingredients that may cause allergies or allergic reactions. All of our food is made in a multi-purpose production kitchen, so cross-contamination between any of our ingredients is possible. Please contact us for any help or advice before ordering.

(6) Although we do our 100% best to ensure cross contamination does not take place we strongly recommend you do not dine with us if your allergies are life threatening.

 

(7) Delivery Times. We aim to deliver by the time you specified in your order. If circumstances out of our direct control cause the delivery to be delayed we will do our very best to keep you updated.

 

(8) Minimum Order & Delivery Charge. For delivery orders we have a minimum order and delivery charge which are available on our Site.

 

(9) Address details. You agree to provide a valid postcode or area, full address and contact telephone number with your order. If you provide incorrect details we will be unable to deliver within any previously stipulated timescales provided by us. You agree not to withhold payment in circumstances where you were unable to provide a correct address or contact details.

 

(10) Order Confirmation. We reserve the right to cancel your order if we are unable to establish contact with you by phone or email after you have placed an order. This is to protect ourselves against fraudulent and hoax orders. In some circumstances (for example exceptionally large orders) we may insist on a deposit to be paid in advance before confirming your order. If you order online or over the phone, the total price will be confirmed to you before the order is completed.

 

(11) Service Area & Delivery Times. If you are from outside our stated delivery area, please call us before placing your order as there may be a minimum spend and/or extra delivery charge.

 

(12) Website Photos/Pictures/Images. Food photographs on this site may not represent how your dishes will be delivered to you. In some cases there will be differences between the photos displayed and the ingredients in the dishes delivered to you. All Photos/Pictures/Images are serving suggestion or simply represent generic raw ingredients.

 

(13) Food Description & Ingredients. All dish descriptions on the website represent the item in question. Where ingredients are not available, or out of stock, our chefs will decide on suitable replacements to be used. Any food colouring will be used in line with "Food Additives (England) Regulations 2009".  If you are unsure of the ingredients/content/packaging of any dish then please call and discuss this with us before ordering.

 

(14) Contract. You are entering into a contract with "Delhi Grill" for collection of your order.

 

(15) Wix’s Liability. Wix will not be liable for any claims, losses, including but not limited to direct, indirect, special, economic and consequential loss or damage (including but not limited to loss of profits, loss of revenue or loss of goodwill), whether in contract, negligence or other tortuous action arising out of or in connection with the use of this site and material provided to you by email or other communication methods.

 

(16) Complaints / Requests. "Delhi Grill" will endeavor to handle all complaints for you ASAP. Please address any complaints or requests to the contact details contained on this website.

 

(17) We exercise all reasonable skill and care to ensure that our Site is secure and free from viruses and other malware. We do not, however, guarantee that our Site is secure or free from viruses or other malware and accept no liability.

 

(18) Cookies. This site uses session cookies for the purpose of tracking your progress through the checkout process and holding your shopping cart contents. By using this site you consent to this cookie being placed on your computer and acknowledge that the site would otherwise not function accordingly.

(19) We may use a third-party payment service to process payments made through the Services. If you wish to make a payment through the Services, your Personal Information may be collected by such third party and not by us and will be subject to the third party’s privacy policy (Section 21), rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information.

(20) If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

(21) Stripe, Inc. and its affiliates offer services that enable platforms and merchants to run businesses, and to safely conduct online payment transactions. Stripe privacy policy.

 

(22) This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link.  The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

 

(23) Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Twitter, Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.

(24) These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.

 

(25) Any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising there from or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.

If you have any questions about this Privacy Policy & Terms and Conditions, please contact us by email at ashik@delhigrill.com

FOLLOW ALONG

  • Facebook
  • Instagram
  • Twitter
  • LinkedIn
  • TripAdvisor

Subscribe and be the first for discounts & special offers

Delivery Partners

icon-just-eat.png
UberEats.png
deliveroo_logo.png
Cre8ive#Logo_Trans.png

© Delhi Grill   •   21 Chapel Market, London N1 9EZ   •   Tel: 020 7278 8100

Contact Us   •   Gift Cards   •  Reservations   •  Online Order   •   Privacy